A persistent myth is finally dissipating that inside sales is essentially just telemarketing but have a wider clientele through CRM, email, phone calls, online channels, or even just stopping by the warehouse.

The internal deal team contacts potential customers to learn about their needs, react to their inquiries, deliver necessary product information, and designate them as leads. Additionally, the team looks for recommendations and keeps in touch with customers for upsells to grow the company.

Though the current profit margins are razor-thin, acquiring more customers in the shortest amount of time is the key to increasing the volume of the business. Inside sales is an excellent business strategy when the sales process is more transactional and automated through digital funnels. These funnels build solid relationships that lead to sales.

Sales reps spend less time closing leads, and smaller deals with quick turnarounds conducted through online channels result in a shorter sale cycle complexity. The new features also enable users to quickly find products based on their shape, size, attributes, pricing, and so on. Product search is also more convenient and only a click away with the Inside Sales application on Microsoft Dynamics 365.

Vyas Consulting has an Inside Sales solution that includes many features to streamline the order entry process:

Enhanced customer search

Intelligent product search


Visibility of available stock by branch

Pricing details, including analysis of current price and customer price history

Product authorization/restriction controls

Automated creation of orders from customer email

Vyas consulting creates a positive onboarding experience and provides your team with the resources they need to succeed in inside sales. With the right application, you can exponentially grow your business and profits.

Thereby increasing the revenue by boosting sales volume, reduction in costs, bring improved performance through intuitive data management and analytics.